Chatwoot

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1. v4.18.02026-09-18Captain assignment, scenario and tool controls, and improved playground testing. [Enterprise]
2. v4.17.12026-08-27Restored Instagram login and fixed duplicate Facebook messages.
3. v4.17.02026-08-20Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
4. v4.16.22026-07-27Captain FAQ suggestion review API and interface.
5. v4.16.12026-07-23Voice call dashboard and WhatsApp calling fixes.

• IntercomLive chat widget, shared inbox across email and messaging apps, and a help center.Substituição completa
• ZendeskConversations across channels, lighter on ticketing workflows.Parcial