compare
Faveo Helpdesk vs FreeScout
The same facts for both, read from GitHub every night, and the relation a person reviewed.
| Fact | Faveo Helpdesk | FreeScout |
|---|---|---|
| Language | PHP | PHP |
| Licence | OSL-3.0 | AGPL-3.0 |
| Stars | 1.3k | 4.6k |
| Latest | v2.0.3 | 1.8.245 |
| Last push | 2026-10-01 | 2026-10-06 |
| Release cadence | about 107 days between releases | about 3 days between releases |
| Active contributors | 2 commit authors on the default branch in the last 90 days | 11 commit authors on the default branch in the last 90 days |
| Flags | none | none |
How they relate
Both replace Zendesk. Alternatives to Zendesk →
PartialFaveo HelpdeskEmail tickets with departments, SLAs and a knowledge base.
PartialFreeScoutShared email inbox with tickets; more features come as modules.
Faveo Helpdesk
Faveo Helpdesk
unsigned The latest release, v2.0.3, carries no signature GitHub could verify.
Loading the security report
FreeScout
unsigned The latest release, 1.8.245, carries no signature GitHub could verify.
Loading the security report