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Help desks

Handle customer requests from email, chat and other channels as tickets.

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Help desks
ToolStarsLicenceTermsSelf-hostedLanguageLatestLast push
Chatwoot38kOtherOpen coreYesRubyv4.18.02026-10-06
UVdesk20kOSL-3.0Not checkedYesCSSv1.1.82026-10-05
GLPI6.4kGPL-3.0Open sourceYesPHP11.0.112026-10-06
Zammad6kAGPL-3.0Open sourceYesRuby7.2.12026-10-06
FreeScout4.6kAGPL-3.0Open sourceYesPHP1.8.2452026-10-06
osTicket4kGPL-2.0Open sourceYesPHPv1.18.42026-06-17
Chaskiq3.6kOtherSource availableYesTypeScript2.0.32026-06-30
Helpdesk3.4kAGPL-3.0Open sourceYesVuev1.30.12026-10-06
Libredesk3kAGPL-3.0Open sourceYesGov2.8.02026-10-06
Live Helper Chat2.3kApache-2.0Open sourceYesPHP4.94v2026-10-06
Trudesk1.5kOtherOpen sourceYesJavaScriptv1.2.112026-05-11
Faveo Helpdesk1.3kOSL-3.0Open sourceYesPHPv2.0.32026-10-01
iTop1.2kAGPL-3.0Open sourceYesPHP3.3.02026-10-06
Request Tracker1.2kGPL-2.0Open sourceYesPerlrt-6.0.32026-10-05
Znuny600GPL-3.0Open sourceYesPerlrel-7_3_72026-10-05
OTOBO336GPL-3.0Open sourceYesPerlrel-11_0_182026-10-06
Tiledesk322MITOpen sourceYesMustache1.2.12026-10-06

17 tools

Chatwoot

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Language
Ruby
Licence
Other
Stars
38k
Latest
v4.18.0
Last push
2026-10-06
UVdesk

UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

Language
CSS
Licence
OSL-3.0
Stars
20k
Latest
v1.1.8
Last push
2026-10-05
GLPI

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Language
PHP
Licence
GPL-3.0
Stars
6.4k
Latest
11.0.11
Last push
2026-10-06
Zammad

Zammad is a web based open source helpdesk/customer support system.

Language
Ruby
Licence
AGPL-3.0
Stars
6k
Latest
7.2.1
Last push
2026-10-06
FreeScout

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Language
PHP
Licence
AGPL-3.0
Stars
4.6k
Latest
1.8.245
Last push
2026-10-06
osTicket

The osTicket open source ticketing system official project repository, for versions 1.8 and later

Language
PHP
Licence
GPL-2.0
Stars
4k
Latest
v1.18.4
Last push
2026-06-17
Chaskiq

A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

Language
TypeScript
Licence
Other
Stars
3.6k
Latest
2.0.3
Last push
2026-06-30
Helpdesk

Modern, Streamlined, Free and Open Source Customer Service Software

Language
Vue
Licence
AGPL-3.0
Stars
3.4k
Latest
v1.30.1
Last push
2026-10-06
Libredesk

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

Language
Go
Licence
AGPL-3.0
Stars
3k
Latest
v2.8.0
Last push
2026-10-06
Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

Language
PHP
Licence
Apache-2.0
Stars
2.3k
Latest
4.94v
Last push
2026-10-06
Trudesk

:coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

Language
JavaScript
Licence
Other
Stars
1.5k
Latest
v1.2.11
Last push
2026-05-11
iTop

A simple, web based CMDB & IT Service Management tool

Language
PHP
Licence
AGPL-3.0
Stars
1.2k
Latest
3.3.0
Last push
2026-10-06
Znuny

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Language
Perl
Licence
GPL-3.0
Stars
600
Latest
rel-7_3_7
Last push
2026-10-05
OTOBO

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Language
Perl
Licence
GPL-3.0
Stars
336
Latest
rel-11_0_18
Last push
2026-10-06
Tiledesk

Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

Language
Mustache
Licence
MIT
Stars
322
Latest
1.2.1
Last push
2026-10-06

What these tools replace