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OTOBO vs Trudesk

The same facts for both, read from GitHub every night, and the relation a person reviewed.

OTOBOTrudesk
LanguagePerlJavaScript
LicenceGPL-3.0Other
Stars3361.5k
Latestrel-11_0_18v1.2.11
Last push2026-10-062026-05-11
Release cadencetoo few releasesabout 95 days between releases
Active contributors17+ commit authors on the default branch in the last 90 days0 commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialOTOBOTickets from email, phone and a customer portal, with queues and SLAs.

    PartialTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.