alternatives to

ServiceNow

Hosted IT service management for incidents, changes, assets and service catalogs. A closed product from ServiceNow.

Side by side

4 open source alternatives to ServiceNow
ToolFitStarsLicenceTermsSelf-hostedLanguageLatestLast push
GLPIPartial6.4kGPL-3.0Open sourceYesPHP11.0.112026-10-06
iTopPartial1.2kAGPL-3.0Open sourceYesPHP3.3.02026-10-06
ZnunyPartial600GPL-3.0Open sourceYesPerlrel-7_3_72026-10-05
OTOBOPartial336GPL-3.0Open sourceYesPerlrel-11_0_182026-10-06

Every alternative

Language
Licence

4 alternatives

GLPIPartial

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

IT service desk with incidents, problems, changes, an asset inventory and a CMDB.

Language
PHP
Licence
GPL-3.0
Stars
6.4k
Latest
11.0.11
Last push
2026-10-06
iTopPartial

A simple, web based CMDB & IT Service Management tool

CMDB with incident, request, problem and change management.

Language
PHP
Licence
AGPL-3.0
Stars
1.2k
Latest
3.3.0
Last push
2026-10-06
ZnunyPartial

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Ticketing with queues, SLAs and an ITSM package for changes and a CMDB.

Language
Perl
Licence
GPL-3.0
Stars
600
Latest
rel-7_3_7
Last push
2026-10-05
OTOBOPartial

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Ticketing with ITSM modules for incidents, changes and a CMDB.

Language
Perl
Licence
GPL-3.0
Stars
336
Last push
2026-10-06

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About ServiceNow

Vendor
ServiceNow

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