compare
OTOBO vs Znuny
The same facts for both, read from GitHub every night, and the relation a person reviewed.
| Fact | OTOBO | Znuny |
|---|---|---|
| Language | Perl | Perl |
| Licence | GPL-3.0 | GPL-3.0 |
| Stars | 336 | 600 |
| Latest | rel-11_0_18 | rel-7_3_7 |
| Last push | 2026-10-06 | 2026-10-05 |
| Release cadence | too few releases | too few releases |
| Active contributors | 17+ commit authors on the default branch in the last 90 days | 12 commit authors on the default branch in the last 90 days |
| Flags | none | none |
How they relate
Both replace ServiceNow. Alternatives to ServiceNow →
PartialOTOBOTicketing with ITSM modules for incidents, changes and a CMDB.
PartialZnunyTicketing with queues, SLAs and an ITSM package for changes and a CMDB.
Both replace Zendesk. Alternatives to Zendesk →
PartialOTOBOTickets from email, phone and a customer portal, with queues and SLAs.
PartialZnunyTickets from email and a customer portal, with queues and SLAs.
OTOBO
This repository publishes tags, not GitHub releases.
Znuny
This repository publishes tags, not GitHub releases.
OTOBO
unsigned The latest release, rel-11_0_18, carries no signature GitHub could verify.
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Znuny
unsigned The latest release, rel-7_3_7, carries no signature GitHub could verify.
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