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Chatwoot vs osTicket

The same facts for both, read from GitHub every night, and the relation a person reviewed.

ChatwootosTicket
LanguageRubyPHP
LicenceOtherGPL-2.0
Stars38k4k
Latestv4.18.0v1.18.4
Last push2026-10-062026-06-17
Release cadenceabout 14 days between releasesabout 77 days between releases
Active contributors59+ commit authors on the default branch in the last 90 days0 commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialChatwootConversations across channels, lighter on ticketing workflows.

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.