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osTicket

alternative to Zendesk, Freshdesk

osTicket

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v1.18.42026-06-17osTicket v1.18.4
v1.17.82026-06-17osTicket v1.17.8
v1.18.32026-01-15osTicket v1.18.3
v1.17.72026-01-15osTicket v1.17.7
v1.18.22025-02-04osTicket v1.18.2

unsigned The latest release, v1.18.4, carries no signature GitHub could verify.

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ZendeskEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.Partial
FreshdeskEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.Partial

About

The osTicket open source ticketing system official project repository, for versions 1.8 and later

PHPHelp desksGPL-2.0

Owner: osTicket organisation
Stars: 4k
Forks: 1.8k
Latest: v1.18.4
Last push: 2026-06-17
Terms: Open source
Self-hosted: Yes
Created: 2013, 13 years ago
Release cadence: about 77 days between releases
Active contributors: 0 commit authors on the default branch in the last 90 days
Stars over 12 days: 2026-09-25 3,9232026-10-06 3,975

Read from GitHub on 2026-10-06.Entry last edited on 2026-09-25.

Compare osTicket and Chatwoot →

github.com/osTicket/osTicket ↗Website ↗Edit this entry Changes to osTicket (RSS)

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