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Chatwoot vs OTOBO

The same facts for both, read from GitHub every night, and the relation a person reviewed.

ChatwootOTOBO
LanguageRubyPerl
LicenceOtherGPL-3.0
Stars38k336
Latestv4.18.0rel-11_0_18
Last push2026-10-062026-10-06
Release cadenceabout 14 days between releasestoo few releases
Active contributors59+ commit authors on the default branch in the last 90 days17+ commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialChatwootConversations across channels, lighter on ticketing workflows.

    PartialOTOBOTickets from email, phone and a customer portal, with queues and SLAs.