compare
Chatwoot vs Trudesk
The same facts for both, read from GitHub every night, and the relation a person reviewed.
| Fact | Chatwoot | Trudesk |
|---|---|---|
| Language | Ruby | JavaScript |
| Licence | Other | Other |
| Stars | 38k | 1.5k |
| Latest | v4.18.0 | v1.2.11 |
| Last push | 2026-10-06 | 2026-05-11 |
| Release cadence | about 14 days between releases | about 95 days between releases |
| Active contributors | 59+ commit authors on the default branch in the last 90 days | 0 commit authors on the default branch in the last 90 days |
| Flags | none | none |
How they relate
Both replace Zendesk. Alternatives to Zendesk →
PartialChatwootConversations across channels, lighter on ticketing workflows.
PartialTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.
Chatwoot
- v4.18.02026-09-18Captain assignment, scenario and tool controls, and improved playground testing. [Enterprise]
- v4.17.12026-08-27Restored Instagram login and fixed duplicate Facebook messages.
- v4.17.02026-08-20Manage Cloud API and Twilio WhatsApp templates in Chatwoot and via API.
- v4.16.22026-07-27Captain FAQ suggestion review API and interface.
- v4.16.12026-07-23Voice call dashboard and WhatsApp calling fixes.
Trudesk
- v1.2.112024-07-24tickets: adds default setting for ticket status and resolves public ticket creation failure
- v1.2.102023-11-01mobile: disable mobile view until rewrite (f446c99)
- v1.2.92023-07-29mailcheck: crash processing inbound imap email #619 (bb56646)
- v1.2.82023-06-22tickets: _(new)_ customized ticket status
- v1.3.0-beta12023-06-19This is a pre-release beta version of the next build of Trudesk Community Edition. There will be bugs and broken featur…pre-release
Chatwoot
unsigned The latest release, v4.18.0, carries no signature GitHub could verify.
Loading the security report
Trudesk
unsigned The latest release, v1.2.11, carries no signature GitHub could verify.
Loading the security report