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osTicket vs Trudesk

The same facts for both, read from GitHub every night, and the relation a person reviewed.

osTicketTrudesk
LanguagePHPJavaScript
LicenceGPL-2.0Other
Stars4k1.5k
Latestv1.18.4v1.2.11
Last push2026-06-172026-05-11
Release cadenceabout 77 days between releasesabout 95 days between releases
Active contributors0 commit authors on the default branch in the last 90 days0 commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.

    PartialTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.