compare
Trudesk vs Zammad
The same facts for both, read from GitHub every night, and the relation a person reviewed.
| Fact | Trudesk | Zammad |
|---|---|---|
| Language | JavaScript | Ruby |
| Licence | Other | AGPL-3.0 |
| Stars | 1.5k | 6k |
| Latest | v1.2.11 | 7.2.1 |
| Last push | 2026-05-11 | 2026-10-06 |
| Release cadence | about 95 days between releases | too few releases |
| Active contributors | 0 commit authors on the default branch in the last 90 days | 19+ commit authors on the default branch in the last 90 days |
| Flags | none | none |
How they relate
Both replace Zendesk. Alternatives to Zendesk →
PartialTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.
Full replacementZammadTickets from email, chat, phone and social channels, with a knowledge base and a Zendesk importer.
Trudesk
- v1.2.112024-07-24tickets: adds default setting for ticket status and resolves public ticket creation failure
- v1.2.102023-11-01mobile: disable mobile view until rewrite (f446c99)
- v1.2.92023-07-29mailcheck: crash processing inbound imap email #619 (bb56646)
- v1.2.82023-06-22tickets: _(new)_ customized ticket status
- v1.3.0-beta12023-06-19This is a pre-release beta version of the next build of Trudesk Community Edition. There will be bugs and broken featur…pre-release
Zammad
This repository publishes tags, not GitHub releases.
Trudesk
unsigned The latest release, v1.2.11, carries no signature GitHub could verify.
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Zammad
✓ signed The latest release, 7.2.1, carries a signature GitHub verified.
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