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Zammad

alternative to Zendesk, Freshdesk

Zammad

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This repository publishes tags, not GitHub releases.

✓ signed The latest release, 7.2.1, carries a signature GitHub verified.

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ZendeskTickets from email, chat, phone and social channels, with a knowledge base and a Zendesk importer.Full replacement
FreshdeskTicketing across channels, with a Freshdesk importer.Full replacement

About

Zammad is a web based open source helpdesk/customer support system.

RubyHelp desksAGPL-3.0

Owner: Zammad organisation
Stars: 6k
Forks: 1.1k
Latest: 7.2.1
Last push: 2026-10-06
Terms: Open source
Self-hosted: Yes
Deploy with: Container image, Compose file, Helm chart
Created: 2012, 14 years ago
Active contributors: 19+ commit authors on the default branch in the last 90 days
Stars over 13 days: 2026-09-24 5,9512026-10-06 5,984

Read from GitHub on 2026-10-06.Entry last edited on 2026-09-24.

Compare Zammad and Chatwoot →

#coffeescript#customer-care#customer-support#graphql#helpdesk#javascript#rails#ruby

github.com/zammad/zammad ↗Website ↗Edit this entry Changes to Zammad (RSS)

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