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Kategorie

Help desks

Handle customer requests from email, chat and other channels as tickets.

Im Vergleich

Help desks
ToolSterneLizenzBedingungenSelbst hostbarSpracheNeuestes ReleaseLetzter Push
Chatwoot38kOtherOpen CoreJaRubyv4.18.02026-10-06
UVdesk20kOSL-3.0Nicht geprüftJaCSSv1.1.82026-10-05
GLPI6.4kGPL-3.0Open SourceJaPHP11.0.112026-10-06
Zammad6kAGPL-3.0Open SourceJaRuby7.2.12026-10-06
FreeScout4.6kAGPL-3.0Open SourceJaPHP1.8.2452026-10-06
osTicket4kGPL-2.0Open SourceJaPHPv1.18.42026-06-17
Chaskiq3.6kOtherQuelltext verfügbarJaTypeScript2.0.32026-06-30
Helpdesk3.4kAGPL-3.0Open SourceJaVuev1.30.12026-10-06
Libredesk3kAGPL-3.0Open SourceJaGov2.8.02026-10-06
Live Helper Chat2.3kApache-2.0Open SourceJaPHP4.94v2026-10-06
Trudesk1.5kOtherOpen SourceJaJavaScriptv1.2.112026-05-11
Faveo Helpdesk1.3kOSL-3.0Open SourceJaPHPv2.0.32026-10-01
iTop1.2kAGPL-3.0Open SourceJaPHP3.3.02026-10-06
Request Tracker1.2kGPL-2.0Open SourceJaPerlrt-6.0.32026-10-05
Znuny600GPL-3.0Open SourceJaPerlrel-7_3_72026-10-05
OTOBO336GPL-3.0Open SourceJaPerlrel-11_0_182026-10-06
Tiledesk322MITOpen SourceJaMustache1.2.12026-10-06

17 Tools

Chatwoot

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Sprache
Ruby
Lizenz
Other
Sterne
38k
Neuestes Release
v4.18.0
Letzter Push
2026-10-06
UVdesk

UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

Sprache
CSS
Lizenz
OSL-3.0
Sterne
20k
Neuestes Release
v1.1.8
Letzter Push
2026-10-05
GLPI

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Sprache
PHP
Lizenz
GPL-3.0
Sterne
6.4k
Neuestes Release
11.0.11
Letzter Push
2026-10-06
Zammad

Zammad is a web based open source helpdesk/customer support system.

Sprache
Ruby
Lizenz
AGPL-3.0
Sterne
6k
Neuestes Release
7.2.1
Letzter Push
2026-10-06
FreeScout

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Sprache
PHP
Lizenz
AGPL-3.0
Sterne
4.6k
Neuestes Release
1.8.245
Letzter Push
2026-10-06
osTicket

The osTicket open source ticketing system official project repository, for versions 1.8 and later

Sprache
PHP
Lizenz
GPL-2.0
Sterne
4k
Neuestes Release
v1.18.4
Letzter Push
2026-06-17
Chaskiq

A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

Sprache
TypeScript
Lizenz
Other
Sterne
3.6k
Neuestes Release
2.0.3
Letzter Push
2026-06-30
Helpdesk

Modern, Streamlined, Free and Open Source Customer Service Software

Sprache
Vue
Lizenz
AGPL-3.0
Sterne
3.4k
Neuestes Release
v1.30.1
Letzter Push
2026-10-06
Libredesk

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

Sprache
Go
Lizenz
AGPL-3.0
Sterne
3k
Neuestes Release
v2.8.0
Letzter Push
2026-10-06
Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

Sprache
PHP
Lizenz
Apache-2.0
Sterne
2.3k
Neuestes Release
4.94v
Letzter Push
2026-10-06
Trudesk

:coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

Sprache
JavaScript
Lizenz
Other
Sterne
1.5k
Neuestes Release
v1.2.11
Letzter Push
2026-05-11
Faveo Helpdesk

Faveo Open source ticketing system build on Laravel framework

Sprache
PHP
Lizenz
OSL-3.0
Sterne
1.3k
Neuestes Release
v2.0.3
Letzter Push
2026-10-01
iTop

A simple, web based CMDB & IT Service Management tool

Sprache
PHP
Lizenz
AGPL-3.0
Sterne
1.2k
Neuestes Release
3.3.0
Letzter Push
2026-10-06
Znuny

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Sprache
Perl
Lizenz
GPL-3.0
Sterne
600
Neuestes Release
rel-7_3_7
Letzter Push
2026-10-05
OTOBO

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Sprache
Perl
Lizenz
GPL-3.0
Sterne
336
Neuestes Release
rel-11_0_18
Letzter Push
2026-10-06
Tiledesk

Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

Sprache
Mustache
Lizenz
MIT
Sterne
322
Neuestes Release
1.2.1
Letzter Push
2026-10-06

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