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Help desks

Handle customer requests from email, chat and other channels as tickets.

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Help desks
OutilÉtoilesLicenceConditionsAuto-hébergeableLangageDernière releaseDernier push
Chatwoot38kOtherOpen coreOuiRubyv4.18.02026-10-06
UVdesk20kOSL-3.0Non vérifiéOuiCSSv1.1.82026-10-05
GLPI6.4kGPL-3.0Open sourceOuiPHP11.0.112026-10-06
Zammad6kAGPL-3.0Open sourceOuiRuby7.2.12026-10-06
FreeScout4.6kAGPL-3.0Open sourceOuiPHP1.8.2452026-10-06
osTicket4kGPL-2.0Open sourceOuiPHPv1.18.42026-06-17
Chaskiq3.6kOtherSource disponibleOuiTypeScript2.0.32026-06-30
Helpdesk3.4kAGPL-3.0Open sourceOuiVuev1.30.12026-10-06
Libredesk3kAGPL-3.0Open sourceOuiGov2.8.02026-10-06
Live Helper Chat2.3kApache-2.0Open sourceOuiPHP4.94v2026-10-06
Trudesk1.5kOtherOpen sourceOuiJavaScriptv1.2.112026-05-11
Faveo Helpdesk1.3kOSL-3.0Open sourceOuiPHPv2.0.32026-10-01
iTop1.2kAGPL-3.0Open sourceOuiPHP3.3.02026-10-06
Request Tracker1.2kGPL-2.0Open sourceOuiPerlrt-6.0.32026-10-05
Znuny600GPL-3.0Open sourceOuiPerlrel-7_3_72026-10-05
OTOBO336GPL-3.0Open sourceOuiPerlrel-11_0_182026-10-06
Tiledesk322MITOpen sourceOuiMustache1.2.12026-10-06

17 outils

Chatwoot

Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

Langage
Ruby
Licence
Other
Étoiles
38k
Dernière release
v4.18.0
Dernier push
2026-10-06
UVdesk

UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

Langage
CSS
Licence
OSL-3.0
Étoiles
20k
Dernière release
v1.1.8
Dernier push
2026-10-05
GLPI

GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.

Langage
PHP
Licence
GPL-3.0
Étoiles
6.4k
Dernière release
11.0.11
Dernier push
2026-10-06
Zammad

Zammad is a web based open source helpdesk/customer support system.

Langage
Ruby
Licence
AGPL-3.0
Étoiles
6k
Dernière release
7.2.1
Dernier push
2026-10-06
FreeScout

FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

Langage
PHP
Licence
AGPL-3.0
Étoiles
4.6k
Dernière release
1.8.245
Dernier push
2026-10-06
osTicket

The osTicket open source ticketing system official project repository, for versions 1.8 and later

Langage
PHP
Licence
GPL-2.0
Étoiles
4k
Dernière release
v1.18.4
Dernier push
2026-06-17
Chaskiq

A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

Langage
TypeScript
Licence
Other
Étoiles
3.6k
Dernière release
2.0.3
Dernier push
2026-06-30
Helpdesk

Modern, Streamlined, Free and Open Source Customer Service Software

Langage
Vue
Licence
AGPL-3.0
Étoiles
3.4k
Dernière release
v1.30.1
Dernier push
2026-10-06
Libredesk

Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

Langage
Go
Licence
AGPL-3.0
Étoiles
3k
Dernière release
v2.8.0
Dernier push
2026-10-06
Live Helper Chat

Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & Video & ScreenShare. Supports Telegram, Twilio (whatsapp), Facebook messenger including building a bot.

Langage
PHP
Licence
Apache-2.0
Étoiles
2.3k
Dernière release
4.94v
Dernier push
2026-10-06
Trudesk

:coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

Langage
JavaScript
Licence
Other
Étoiles
1.5k
Dernière release
v1.2.11
Dernier push
2026-05-11
Faveo Helpdesk

Faveo Open source ticketing system build on Laravel framework

Langage
PHP
Licence
OSL-3.0
Étoiles
1.3k
Dernière release
v2.0.3
Dernier push
2026-10-01
iTop

A simple, web based CMDB & IT Service Management tool

Langage
PHP
Licence
AGPL-3.0
Étoiles
1.2k
Dernière release
3.3.0
Dernier push
2026-10-06
Znuny

Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

Langage
Perl
Licence
GPL-3.0
Étoiles
600
Dernière release
rel-7_3_7
Dernier push
2026-10-05
OTOBO

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Langage
Perl
Licence
GPL-3.0
Étoiles
336
Dernière release
rel-11_0_18
Dernier push
2026-10-06
Tiledesk

Install Tiledesk on your server using Helm for Kubernetes orchestration and Docker Compose for running multi-container Docker applications. Tiledesk provides an open-source solution comparable to Voiceflow, empowering you to create sophisticated LLM-enabled chatbots that seamlessly transition interactions to human agents when needed.

Langage
Mustache
Licence
MIT
Étoiles
322
Dernière release
1.2.1
Dernier push
2026-10-06

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