Libredesk vs Trudesk: Vergleich

Libredesk vs Trudesk
Fakt	Libredesk	Trudesk
Sprache	Go	JavaScript
Lizenz	AGPL-3.0	Other
Sterne	3k	1.5k
Neuestes Release	v2.8.0	v1.2.11
Letzter Push	2026-10-06	2026-05-11
Release-Rhythmus	etwa 8 Tage zwischen Releases	etwa 95 Tage zwischen Releases
Aktive Mitwirkende	13+ Commit-Autoren auf dem Standard-Branch in den letzten 90 Tagen	0 Commit-Autoren auf dem Standard-Branch in den letzten 90 Tagen
Hinweise	keine	keine

Wie sie zusammenhängen

Beide ersetzen Zendesk. Alternativen zu Zendesk →
TeilweiseLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.
TeilweiseTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.

v2.9.0-rc.82026-09-25WhatsApp inbox - connect a WhatsApp Business number through the Meta Cloud API, with templates.Pre-Release
v2.8.02026-08-22Demo -
v2.7.12026-08-12The create conversation API no longer ignores external_user_id for existing contacts and instead resolves the conversat…
v2.7.02026-08-08Notify action - email a custom subject and message to picked agents or teams when a rule fires.
v2.6.12026-07-31AI-generated and grammar-corrected replies no longer lose hyperlinks, links now survive in the reply box.

v1.2.112024-07-24tickets: adds default setting for ticket status and resolves public ticket creation failure
v1.2.102023-11-01mobile: disable mobile view until rewrite (f446c99)
v1.2.92023-07-29mailcheck: crash processing inbound imap email #619 (bb56646)
v1.2.82023-06-22tickets: _(new)_ customized ticket status
v1.3.0-beta12023-06-19This is a pre-release beta version of the next build of Trudesk Community Edition. There will be bugs and broken featur…Pre-Release

✓ signiert Das neueste Release, v2.8.0, trägt eine Signatur, die GitHub geprüft hat.

Der Sicherheitsbericht wird geladen

unsigniert Das neueste Release, v1.2.11, trägt keine Signatur, die GitHub prüfen könnte.

Der Sicherheitsbericht wird geladen