compare
Libredesk vs Trudesk
The same facts for both, read from GitHub every night, and the relation a person reviewed.
| Fact | Libredesk | Trudesk |
|---|---|---|
| Language | Go | JavaScript |
| Licence | AGPL-3.0 | Other |
| Stars | 3k | 1.5k |
| Latest | v2.8.0 | v1.2.11 |
| Last push | 2026-10-06 | 2026-05-11 |
| Release cadence | about 8 days between releases | about 95 days between releases |
| Active contributors | 13+ commit authors on the default branch in the last 90 days | 0 commit authors on the default branch in the last 90 days |
| Flags | none | none |
How they relate
Both replace Zendesk. Alternatives to Zendesk →
PartialLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.
PartialTrudeskTickets from email and a web portal, with groups, teams and SLAs, without chat or phone.
Libredesk
- v2.9.0-rc.82026-09-25WhatsApp inbox - connect a WhatsApp Business number through the Meta Cloud API, with templates.pre-release
- v2.8.02026-08-22Demo -
- v2.7.12026-08-12The create conversation API no longer ignores external_user_id for existing contacts and instead resolves the conversat…
- v2.7.02026-08-08Notify action - email a custom subject and message to picked agents or teams when a rule fires.
- v2.6.12026-07-31AI-generated and grammar-corrected replies no longer lose hyperlinks, links now survive in the reply box.
Trudesk
- v1.2.112024-07-24tickets: adds default setting for ticket status and resolves public ticket creation failure
- v1.2.102023-11-01mobile: disable mobile view until rewrite (f446c99)
- v1.2.92023-07-29mailcheck: crash processing inbound imap email #619 (bb56646)
- v1.2.82023-06-22tickets: _(new)_ customized ticket status
- v1.3.0-beta12023-06-19This is a pre-release beta version of the next build of Trudesk Community Edition. There will be bugs and broken featur…pre-release
Libredesk
✓ signed The latest release, v2.8.0, carries a signature GitHub verified.
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Trudesk
unsigned The latest release, v1.2.11, carries no signature GitHub could verify.
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