alternative to Zendesk, Freshdesk, Intercom
Libredesk
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- v2.9.0-rc.82026-09-25WhatsApp inbox - connect a WhatsApp Business number through the Meta Cloud API, with templates.pre-release
- v2.8.02026-08-22Demo -
- v2.7.12026-08-12The create conversation API no longer ignores external_user_id for existing contacts and instead resolves the conversat…
- v2.7.02026-08-08Notify action - email a custom subject and message to picked agents or teams when a rule fires.
- v2.6.12026-07-31AI-generated and grammar-corrected replies no longer lose hyperlinks, links now survive in the reply box.
✓ signed The latest release, v2.8.0, carries a signature GitHub verified.
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- ZendeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.Partial
- FreshdeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.Partial
- IntercomLive chat and email in a shared inbox with a help center, without product tours or outbound messages.Partial