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osTicket vs UVdesk

The same facts for both, read from GitHub every night, and the relation a person reviewed.

osTicketUVdesk
LanguagePHPCSS
LicenceGPL-2.0OSL-3.0
Stars4k20k
Latestv1.18.4v1.1.8
Last push2026-06-172026-10-05
Release cadenceabout 77 days between releasesabout 65 days between releases
Active contributors0 commit authors on the default branch in the last 90 days1 commit author on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Freshdesk. Alternatives to Freshdesk →

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.

    PartialUVdeskEmail ticketing with a customer portal and automation rules.

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.

    PartialUVdeskTickets from email and web forms, a support centre portal, workflows and saved replies.