Libredesk

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1. v2.9.0-rc.82026-09-25WhatsApp inbox - connect a WhatsApp Business number through the Meta Cloud API, with templates.プレリリース
2. v2.8.02026-08-22Demo -
3. v2.7.12026-08-12The create conversation API no longer ignores external_user_id for existing contacts and instead resolves the conversat…
4. v2.7.02026-08-08Notify action - email a custom subject and message to picked agents or teams when a rule fires.
5. v2.6.12026-07-31AI-generated and grammar-corrected replies no longer lose hyperlinks, links now survive in the reply box.

• ZendeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.部分的
• FreshdeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.部分的
• IntercomLive chat and email in a shared inbox with a help center, without product tours or outbound messages.部分的