Zammad is a web based open source helpdesk/customer support system.
Ticketing across channels, with a Freshdesk importer.
Freshdesk
Hosted customer support ticketing. Freshworksのクローズドな製品です。
比較表
すべての代替ツール
代替5件
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.
Email ticketing with a customer portal and automation rules.
The osTicket open source ticketing system official project repository, for versions 1.8 and later
Email and web form tickets with SLAs and a knowledge base, without live chat or phone.
Modern, Streamlined, Free and Open Source Customer Service Software
Tickets with SLAs, agent teams and a self-service knowledge base.
Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.
Email and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.
一対一で比較
Freshdeskについて
- 提供元
- Freshworks