awesome-alternatives

compare

Helpdesk vs OTOBO

The same facts for both, read from GitHub every night, and the relation a person reviewed.

HelpdeskOTOBO
LanguageVuePerl
LicenceAGPL-3.0GPL-3.0
Stars3.4k336
Latestv1.30.1rel-11_0_18
Last push2026-10-062026-10-06
Release cadenceabout 13 days between releasestoo few releases
Active contributors6+ commit authors on the default branch in the last 90 days17+ commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialHelpdeskTickets with SLAs, saved replies, assignment rules and a customer portal with a knowledge base, built on the Frappe framework.

    PartialOTOBOTickets from email, phone and a customer portal, with queues and SLAs.