bandingkan
Helpdesk vs Libredesk
Fakta yang sama untuk keduanya, dibaca dari GitHub setiap malam, dan hubungan keduanya yang ditinjau oleh manusia.
| Fakta | Helpdesk | Libredesk |
|---|---|---|
| Bahasa | Vue | Go |
| Lisensi | AGPL-3.0 | AGPL-3.0 |
| Bintang | 3.4k | 3k |
| Terbaru | v1.30.1 | v2.8.0 |
| Push terakhir | 2026-10-06 | 2026-10-06 |
| Frekuensi rilis | sekitar 13 hari antar rilis | sekitar 8 hari antar rilis |
| Kontributor aktif | 6+ penulis commit di branch default dalam 90 hari terakhir | 13+ penulis commit di branch default dalam 90 hari terakhir |
| Peringatan | tidak ada | tidak ada |
Hubungan keduanya
Keduanya menggantikan Freshdesk. Alternatif Freshdesk →
SebagianHelpdeskTickets with SLAs, agent teams and a self-service knowledge base.
SebagianLibredeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.
Keduanya menggantikan Zendesk. Alternatif Zendesk →
SebagianHelpdeskTickets with SLAs, saved replies, assignment rules and a customer portal with a knowledge base, built on the Frappe framework.
SebagianLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.
Helpdesk
- assets-develop2026-10-06Assets for developpra-rilis
- v1.30.12026-09-03fix: write portal defaults without saving the whole document (backport #3746) by @mergify[bot] in
- v1.30.02026-08-29refactor: agent availability through the document lifecycle (backport #3635) by @mergify[bot] in
- v1.29.02026-08-05feat: rtl support (backport #3174)
- v1.28.12026-07-23fix: set default portal settings for existing sites (backport #3610) by @mergify[bot] in
Libredesk
- v2.9.0-rc.82026-09-25WhatsApp inbox - connect a WhatsApp Business number through the Meta Cloud API, with templates.pra-rilis
- v2.8.02026-08-22Demo -
- v2.7.12026-08-12The create conversation API no longer ignores external_user_id for existing contacts and instead resolves the conversat…
- v2.7.02026-08-08Notify action - email a custom subject and message to picked agents or teams when a rule fires.
- v2.6.12026-07-31AI-generated and grammar-corrected replies no longer lose hyperlinks, links now survive in the reply box.
Helpdesk
tanpa tanda tangan Rilis terbaru, v1.30.1, tidak memiliki tanda tangan yang dapat diverifikasi GitHub.
Memuat laporan keamanan
Libredesk
✓ bertanda tangan Rilis terbaru, v2.8.0, memiliki tanda tangan yang diverifikasi GitHub.
Memuat laporan keamanan