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Helpdesk vs Libredesk

The same facts for both, read from GitHub every night, and the relation a person reviewed.

Helpdesk vs Libredesk
FactHelpdeskLibredesk
LanguageVueGo
LicenceAGPL-3.0AGPL-3.0
Stars3.4k3k
Latestv1.30.1v2.8.0
Last push2026-10-062026-10-06
Release cadenceabout 13 days between releasesabout 8 days between releases
Active contributors6+ commit authors on the default branch in the last 90 days13+ commit authors on the default branch in the last 90 days
Flagsnonenone
  • Both replace Freshdesk. Alternatives to Freshdesk →

    PartialHelpdeskTickets with SLAs, agent teams and a self-service knowledge base.

    PartialLibredeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialHelpdeskTickets with SLAs, saved replies, assignment rules and a customer portal with a knowledge base, built on the Frappe framework.

    PartialLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.