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Libredesk vs Zammad

The same facts for both, read from GitHub every night, and the relation a person reviewed.

LibredeskZammad
LanguageGoRuby
LicenceAGPL-3.0AGPL-3.0
Stars3k6k
Latestv2.8.07.2.1
Last push2026-10-062026-10-06
Release cadenceabout 8 days between releasestoo few releases
Active contributors13+ commit authors on the default branch in the last 90 days19+ commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Freshdesk. Alternatives to Freshdesk →

    PartialLibredeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.

    Full replacementZammadTicketing across channels, with a Freshdesk importer.

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.

    Full replacementZammadTickets from email, chat, phone and social channels, with a knowledge base and a Zendesk importer.