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Libredesk vs osTicket

The same facts for both, read from GitHub every night, and the relation a person reviewed.

LibredeskosTicket
LanguageGoPHP
LicenceAGPL-3.0GPL-2.0
Stars3k4k
Latestv2.8.0v1.18.4
Last push2026-10-062026-06-17
Release cadenceabout 8 days between releasesabout 77 days between releases
Active contributors13+ commit authors on the default branch in the last 90 days0 commit authors on the default branch in the last 90 days
Flagsnonenone

How they relate

  • Both replace Freshdesk. Alternatives to Freshdesk →

    PartialLibredeskEmail and chat conversations with teams, SLAs, CSAT ratings and a knowledge base.

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.

  • Both replace Zendesk. Alternatives to Zendesk →

    PartialLibredeskA shared inbox for email, live chat and WhatsApp with SLAs, automation rules, macros and a help center, in a single Go binary.

    PartialosTicketEmail and web form tickets with SLAs and a knowledge base, without live chat or phone.